All prints are shipped in a cardboard tube for protection.
Free shipping is available anywhere within Australia, including NSW, QLD, VIC, SA, WA, TAS, NT. Unfortunately, at this stage we do not offer international shipping.
We use standard shipping and tracking with Australia Post. Please allow up to 10 days for shipping. Express shipping is unavailable.
I am not responsible for any shipping delays incurred by postal/shipping companies.
If your product arrives damaged, please contact us at firstname.lastname@example.org within 24 hours of delivery and attach photos of damage as proof. We will ship a replacement to you free of charge.
We do not take responsibility for the following;
- any damages caused to a product by how the packaging is opened once it has reached the recipient
- lost, stolen or mishandled goods once it has left our hands
If your item has been mis-handled, lost or incorrectly delivered by Australia Post, we can lodge a complaint for you. We do not replace or refund if third parties have incorrectly handled mail. You can lodge a stolen goods report with your local law enforcement if you receive a package which has been tampered with. Signature upon delivery is not required.